Article by CareerBuilder. WORKING IN RETAIL, HOSPITALITY, A CALL CENTER, OR ANOTHER JOB FOCUSED ON CUSTOMER SERVICE CAN GIVE YOU VITAL WORKPLACE SKILLS. NO MATTER WHICH INDUSTRY YOU WANT TO WORK IN, THE FOLLOWING 6 STRONG CUSTOMER SERVICE SKILLS ARE …
4 Tactics to Help Employees Overcome Fear and Stress
What tactics help employees overcome fear and stress? Handling stress and fear in a healthy way is no easy task. Let alone helping others around you. Fortunately, if you can first recognize it in your people, you’ll be able to …
10 ways to reward and recognize your remote team.
In today’s business world where more and more companies are shifting to a remote workforce and spending less time interacting face-to-face, finding new ways to reward your employees is more important than ever. Original article here. Here are 10 ideas to reward …
10 Resume Mistakes to Avoid
FOR DECADES, THERE HAVE been predictions that resumes will one day be a thing of the past. However, here we are in 2020, and submitting a resume continues to be a must when you apply for a job. The rise of …
3 Steps to a New Employer Branding Strategy
Every business has a story to tell, and telling it well can really pay off. Whether it’s sharing about your values, your accomplishments or what life is like for employees, storytelling is at the heart of many businesses’ employer branding …
Interview Questions to Ask Your Future Employer Post-COVID-19
Original article here. If you’re virtually interviewing for a new role during COVID-19, it’s essential to gauge your potential employer’s future post-pandemic. Asking questions of everyone you encounter during the hiring process can help you evaluate a future employer’s response to COVID-19. In …
3 Ways to Manage Social Media Use While Working From Home
One of the biggest temptations while working from home is being hijacked into addictive scrolling through social media feeds. One extra challenge a global pandemic brings is constant updates, and many people are searching for news repeatedly throughout the day, …
Why ‘Critical Thinking’ is an Important Skill
Original article here. What Is Critical Thinking? Thinking critically is the ability to analyze a concept objectively, considering the facts and differing perspectives to reach a sound, logical conclusion. The reason critical thinking is a skill—and not just an automatic …
9 Interview Questions to Set Remote Workers Apart
Does the candidate you’re about to interview have what it takes to rock remote? You can sniff that out with a few strategic questions. Original article here. “WHAT’S THE MOST AMBITIOUS PROJECT YOU’VE EVER DREAMED UP AND PURSUED?” Speaks to: …
Manage Company Culture During The Pandemic
Original article here. How To Manage Culture Effectively Given the importance of culture, how should companies and leaders manage their culture? Here are eight recommendations: Articulate, validate and reinforce your culture. Talk about your culture and what your company values. …